Standardization of the terminology and specifications of the services offered by tourism service providers, including related activities, touristic destinations and the requirements of facilities and equipment used by them, to provide tourism buyers, providers and consumers with criteria for making informed decisions.

Quick links


published ISO standards *

under the direct responsibility of ISO/TC 228


ISO standards under development *

under the direct responsibility of ISO/TC 228


Participating countries


Observing countries

* number includes updates

Reference Title Type
ISO/TC 228/AHG 1 Heritage Hotels and Traditional Restaurants Working group *
ISO/TC 228/CAG Chair Advisory Group Working group *
ISO/TC 228/WG 1 Diving services Working group *
ISO/TC 228/WG 2 Health tourism services Working group *
ISO/TC 228/WG 7 Adventure tourism Working group *
ISO/TC 228/WG 8 Yacht harbors Working group *
ISO/TC 228/WG 11 Bare boat charter services Working group *
ISO/TC 228/WG 12 International volunteer tourism Working group *
ISO/TC 228/WG 13 Sustainable tourism Working group *
ISO/TC 228/WG 14 Accessible tourism Working group *

* The convener can be reached through the secretariat (See contact information below)

Liaison Committees to ISO/TC 228

The committees below can access the documents of ISO/TC 228 :

Reference Title ISO/IEC
ISO/PC 302 Guidelines for auditing management systems ISO
ISO/TC 59/SC 16 Accessibility and usability of the built environment ISO
ISO/TC 83 Sports and other recreational facilities and equipment ISO
ISO/TC 145/SC 1 Public information symbols ISO
ISO/TC 262 Risk management ISO
Liaison Committees from ISO/TC 228

ISO/TC 228 can access the documents of the committees below :

Reference Title ISO/IEC
ISO/TC 83 Sports and other recreational facilities and equipment ISO
ISO/TC 145/SC 1 Public information symbols ISO
Organizations in liaison
Acronym Title Liaison type
AIPC International Association of Convention Centres A
ANEC European Association for the Co-ordination of Consumer Representation in Standardization A
EC - European Commission European Commission A
ECTAA The European Travel Agents' and Tour Operators' Associations A
EFCO&HPA European Federation of Campingsite Organisations and Holiday Park Associations A
GSTC Global Sustainable Tourism Council A
HOTREC Hotels, Restaurants & Cafés in Europe A
IAAPA International Association of Amusement Parks and Attractions A
IATA International Air Transport Association A
IH&RA International Hotel & Restaurant Association A
SBS - Small Business Standards Small Business Standards A
UNWTO World Tourism Organization A
WFTGA World Federation of Tourist Guides Associations A
UNEP United Nations Environment Programme B
ATTA Adventure Travel Trade Association D
CMAS World Confederation of Underwater Activities D
EBA - boating/navigation The European Boating Association D
ENAT European Network for Accessible Tourism a.s.b.l. D
ESPA European Spas Association D
ICOMIA International Council of Marine Industry Associations D
WRSTC World Recreational Scuba Training Council D
Date Month Location TC/SC Note
22-26 May 2017 Panama (Panama) ISO/TC 228  
  Month unknown 2018 Buenos Aires (Argentina) ISO/TC 228 **

* Information definite but meeting not yet formally convened
** Provisional

ISO/TC 228 - Secretariat

UNE Spain
Asociación Española de Normalización
Génova, 6
E-28004 Madrid

Tel: +34 91 529 49 00
Fax: +34 91 310 49 76

Secretariat direct:
Mrs Natalia Ortiz de Zarate
Tel: +34 91 432 60 57
Fax: +34 91 310 45 96

ISO/TC 228 - Twinned Secretariat

Institut National de la Normalisation et de la Propriété Industrielle
Rue de l'assistance n°8 par la rue Alain Savary
BP 57
Cité El Khadra
1003 Tunis

Tel: +216 71 806 758
Fax: +216 71 807 071

Secretariat direct:
Mr Chokri Makhlouf