How Hilton is going green
Energy spend is a hotel’s second-highest operating cost. Hilton has achieved significant energy reductions through low-cost, high-impact steps, and a portfolio-wide certification to ISO 50001.
ISO 9001:2015 specifies requirements for a quality management system when an organization:
a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.
General information
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Status : PublishedPublication date : 2015-09
Corrected version (fr) : 2015-09 -
Edition : 5Number of pages : 29
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- ICS :
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Quality management and quality assurance
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Management systems
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Life cycle
A standard is reviewed every 5 years
Revisions / Corrigenda
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Previously
ISO 9001:2008
ISO 9001:2008/Cor 1:2009
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Now
ISO 9001:2015
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