2. Store
  3. Standards catalogue
  4. Browse by ICS
  5. 03
  6. 03.120
  7. 03.120.10
  8. ISO 9001:2015

ISO 9001:2015 Preview

Quality management systems -- Requirements

ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.


General information

  • Current status : Published
    Publication date : 2015-09
    Corrected version (fr) : 2015-09
  • Edition : 5
    Number of pages : 29
  • Technical Committee
    :
    ISO/TC 176/SC 2
    Quality systems
  • ICS :
    03.120.10
    Quality management and quality assurance
    03.100.70
    Management systems

Buy this standard

Format Language
PDF + ePub
PDF + ePub + Redline
Paper
PDF
  • CHF138

Got a question?

Check out our FAQs

Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)

Related links

Life cycle

A standard is reviewed every 5 years



Revisions / Corrigenda

You may be interested in:

Trains on tracks, in a train station in Switzerland.
By Clare Naden on
All aboard: a new standard helps to keep the trains on time
Whether it is due to the wrong type of leaf on the tracks, staff on strike or signal problems, train delays are, for many of us, a part of life (except if you live in Switzerland!). However, guidelines just published hope to change all that, by bringing a quality management approach to the rail sector.
Children in a classroom at lesson, in a rural school of India.
By Clare Naden on
Loving to learn: A new management system standard for educational organizations
Education is not only a basic right, but a fundamental part of society, so the quality of educational providers is everyone’s concern. While they can’t necessarily guarantee outcomes, there is a lot that educational institutes can do to stimulate learning and ensure learners are getting the level of...
An elderly caretaker and an old woman smiling.
Enjoy retirement thanks to ISO 9001
Supporting our seniors and helping them to maintain an independent lifestyle has been ACPPAʼs mission for over 30 years. To substantiate its approach, the not-for-profit Group that manages care homes and services for senior citizens has deployed ISO 9001 throughout its management system in the quest...
By Clare Naden on
Guidance for SMEs using ISO 9001 for quality management just released
ISO’s essential guide for SME’s wishing to implement a quality management system (QMS) has just been updated, providing practical advice and concrete examples tailored specifically for small businesses.
By Clare Naden on
Profit further from ISO 9001 with new guidance document just published
Organizations wishing to get the most out of ISO’s most popular quality management standard, ISO 9001, will benefit from a new technical specification just published.

Keep up to date with ISO

Sign up to our newsletter for the latest news, views and product information

 
  2. Store
  3. Standards catalogue
  4. Browse by ICS
  5. 03
  6. 03.120
  7. 03.120.10
  8. ISO 9001:2015