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Abstract Preview

ISO 9001:2015 specifies requirements for a quality management system when an organization:

a) needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements, and

b) aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.

All the requirements of ISO 9001:2015 are generic and are intended to be applicable to any organization, regardless of its type or size, or the products and services it provides.


General information

  • Status :  Published
    Publication date : 2015-09
    Corrected version (fr) : 2015-09
  • Edition : 5
    Number of pages : 29
  • Technical Committee
    :
    ISO/TC 176/SC 2
    Quality systems
  • ICS :
    03.100.70
    Management systems
    03.120.10
    Quality management and quality assurance

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goals:

1
No Poverty
9
Industry, Innovation and Infrastructure
12
Responsible Consumption and Production
14
Life Below Water

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