2. Store
  3. Standards catalogue
  4. Browse by ICS
  5. 35
  6. 35.020
  7. ISO/IEC CD 20000-2

ISO/IEC CD 20000-2

Information technology -- Service management -- Part 2: Guidance on the application of service management systems

General information

  • Current status : Under development
  • Edition : 3
  • Technical Committee
    :
    ISO/IEC JTC 1/SC 40
    IT Service Management and IT Governance
  • ICS :
    35.020
    Information technology (IT) in general
    03.080.99
    Other services

Got a question?

Check out our FAQs

Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)

Life cycle

A standard is reviewed every 5 years



Revisions / Corrigenda

  2. Store
  3. Standards catalogue
  4. Browse by ICS
  5. 35
  6. 35.020
  7. ISO/IEC CD 20000-2