New project
ISO/AWI TS 23686
Service excellence — Measuring service excellence performance
Reference number
ISO/AWI TS 23686
Edition 2
© ISO 2026
New project
Under development
Drafting has started.
Will replace ISO/TS 23686:2022

Abstract

This document specifies metrics and methods of measuring service excellence performance.

General information

  • Status
     : Under development
    Stage
    : New project approved [10.99]
  • Edition
     : 2
  • Technical Committee :
    ISO/TC 312
  • RSS updates

Life cycle

Got a question?

Check out our Help and Support

  2. Store
  3. Store
  4. ICS
  5. ISO/AWI TS 23686