Reference number
ISO/TS 23686:2022
© ISO 2026
Technical Specification
ISO/TS 23686:2022
Service excellence — Measuring service excellence performance
Edition 1
2022-10
Technical Specification

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Published (Edition 1, 2022)

ISO/TS 23686:2022

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Abstract

This document specifies metrics and methods of measuring service excellence performance.

General information

  • Status
     : Published
    Publication date
     : 2022-10
    Stage
    : International Standard to be revised [90.92]
  • Edition
     : 1
    Number of pages
     : 17
  • Technical Committee :
    ISO/TC 312
    ICS :
    03.080.01 
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