This TS aims to provide guidance to organizations that manage services in an environment that includes services sourced from multiple service providers through the incorporation of a service integration function and development of service integration and management ecosystem. Service integration and management can be applied to different sizes and types of organizations, and to different industry sectors.
Status: Under development
Technical Committee: ISO/IEC JTC 1/SC 40 IT service management and IT governance
This standard contributes to the following Sustainable Development Goals:
ISO/IEC CD TS 20000-14Stage: 30.60
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