Abstract 

ISO 9000:2005 describes fundamentals of quality management systems, which form the subject of the ISO 9000 family, and defines related terms.

It is applicable to the following:

a) organizations seeking advantage through the implementation of a quality management system;

b) organizations seeking confidence from their suppliers that their product requirements will be satisfied;

c) users of the products;

d) those concerned with a mutual understanding of the terminology used in quality management (e.g. suppliers, customers, regulators);

e) those internal or external to the organization who assess the quality management system or audit it for conformity with the requirements of ISO 9001 (e.g. auditors, regulators, certification/registration bodies);

f) those internal or external to the organization who give advice or training on the quality management system appropriate to that organization;

g) developers of related standards.


General information

  • Status :  Withdrawn
    Publication date : 2005-09
  • Edition : 3
    Number of pages : 30
  • Technical Committee
    :
    ISO/TC 176/SC 1
    Concepts and terminology
  • ICS :
    01.040.03
    Services. Company organization, management and quality. Administration. Transport. Sociology. (Vocabularies)
    03.100.70
    Management systems
    03.120.10
    Quality management and quality assurance

Life cycle

A standard is reviewed every 5 years



Revisions / Corrigenda

Got a question?

Check out our FAQs

Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)

Keep up to date with ISO

Sign up to our newsletter for the latest news, views and product information