Year of publication: 2016   |   Edition: 4

The brochure provides an overview of the standards in the ISO 9000 family and demonstrates how, collectively, they form a basis for continual improvement and business excellence. In addition to user examples, it includes sections on the following topics: description of the ISO 9000 core series standards; step-by-step process for implementing a quality management system; maintaining benefits and continual improvement; future of the ISO 9000 family.