ISO/DIS 41012

Under development

This Draft International Standard is in the enquiry phase with ISO members.

Will replace ISO 41012:2017

ISO/DIS 41012

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Abstract

ISO 41012:2017 provides guidance on sourcing and development of agreements in facility management (FM). It highlights:

· essential elements in FM sourcing processes;

· FM roles and responsibilities in sourcing processes;

· development processes and structures of typical agreement models.

ISO 41012:2017 is applicable to:

· strategic processes related to service and support functions for the core business;

· development of FM strategies;

· development of facility service provision agreements covering both public and private service demand and internal and external production/delivery options;

· development of FM information systems;

· FM education and research;

· organization development and business re-engineering processes in major types of working environments (e.g. industrial, commercial, administration, military, healthcare, accommodation).