Approved Work Item
ISO/AWI 37119
Sustainable cities and communities — Guidance on developing integrated citizen-centric services
Reference number
ISO/AWI 37119
Edition 1
© ISO 2026
Approved Work Item
Under development
A working group has prepared a draft.

Abstract

This document provides a model for designing and delivering integrated citizen-centric services, outlining the processes and requirements for building them. This document applies to city service managers and providers at all levels of local authorities, including government-authorized service agents.

General information

  • Status
     : Under development
    Stage
    : New project registered in TC/SC work programme [20.00]
  • Edition
     : 1
  • Technical Committee :
    ISO/TC 268
  • RSS updates

Life cycle

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goal

11
Sustainable Cities and Communities

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