Abstract Preview

This document specifies the form and content of warranties/guarantees that a manufacturer and/or supplier can use to address reasonable expectations of products by consumers.

This document is applicable to transactions between businesses and consumers of new and used products, including online transactions. This document is also applicable to products associated with services to complete a transaction (such as, buying clothes that need alteration).


General information

  • Status :  Published
    Publication date : 2020-01
  • Edition : 1
    Number of pages : 11
  • :
    ISO/TMBG
    Technical Management Board - groups
  • 03.080.30
    Services for consumers

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