Buy this standard

Abstract Preview

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.

ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.


General information

  • Status :  Published
    Publication date : 2017-07
  • Edition : 1
    Number of pages : 15
  • Technical Committee
    :
    ISO/IEC JTC 1/SC 38
    Cloud Computing and Distributed Platforms
  • ICS :
    35.210
    Cloud computing

Buy this standard

Format Language
PDF + ePub
Paper
  • CHF88

Life cycle

A standard is reviewed every 5 years



Revisions / Corrigenda

  • Now
    ISO/IEC 19086-3:2017

Got a question?

Check out our FAQs

Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)

Keep up to date with ISO

Sign up to our newsletter for the latest news, views and product information

  2. Store
  3. Standards catalogue
  4. ICS
  5. 35
  6. 35.210
  7. ISO/IEC 19086-3:2017