Reference number
ISO/IEC 19086-3:2017
© ISO 2026
International Standard
ISO/IEC 19086-3:2017
Information technology — Cloud computing — Service level agreement (SLA) framework — Part 3: Core conformance requirements
Edition 1
2017-07
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Published (Edition 1, 2017)
This publication was last reviewed and confirmed in 2022. Therefore this version remains current.

ISO/IEC 19086-3:2017

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Abstract

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.

ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.

General information

  • Status
     : Published
    Publication date
     : 2017-07
    Stage
    : International Standard confirmed [90.93]
  • Edition
     : 1
    Number of pages
     : 15
  • Technical Committee :
    ISO/IEC JTC 1/SC 38
    ICS :
    35.210 
  • RSS updates

 Amendments

Amendments are issued when it is found that new material may need to be added to an existing standardization document. They may also include editorial or technical corrections to be applied to the existing document.

Amendment 1

Edition 2025

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Format
CHF 18
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Life cycle

Sustainable Development Goals

This standard contributes to the following Sustainable Development Goal

9
Industry, Innovation and Infrastructure

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