ISO/TS 20282-2:2013 Preview
Usability of consumer products and products for public use -- Part 2: Summative test method
This standard was last reviewed and confirmed in 2017. Therefore this version remains current.
ISO/TS 20282:2013 specifies a user-based summative test method for the measurement of the usability and/or accessibility of consumer products and products for public use (including walk-up-and-use products) for one or more specific user groups. This test method treats accessibility as a special case of usability where the users taking part in the test represent the extremes of the range of characteristics and capabilities within the general user population. When the test method refers to usability, the method can also be used to test accessibility (unless otherwise specified).