ISO/IEC 19796-3:2009 Preview
Information technology -- Learning, education and training -- Quality management, assurance and metrics -- Part 3: Reference methods and metrics
This standard was last reviewed and confirmed in 2014. Therefore this version remains current.
ISO/IEC 19796-3:2009 extends the reference framework for the description of quality approaches (RFDQ) defined in ISO/IEC 19796-1 by providing a harmonized description of the methods and metrics required to implement quality management and quality assurance systems for stakeholders designing, developing, or utilizing information technology systems used for learning, education, and training.