ISO 10393:2013 Preview
Consumer product recall -- Guidelines for suppliers
ISO 10393:2013 provides practical guidance to suppliers on consumer product recalls and other corrective actions after the product has left the manufacturing facility. Other corrective actions include, but are not limited to, refunds, retrofit, repair, replacement, disposal and public notification.
ISO 10393:2013 is intended to apply to consumer products, but might also be applicable to other sectors.