Abstract Preview

ISO 9241-20:2008 is intended for use by those responsible for planning, designing, developing, acquiring, and evaluating information/communication technology (ICT) equipment and services. It provides guidelines for improving the accessibility of ICT equipment and services such that they will have wider accessibility for use at work, in the home, and in mobile and public environments. It covers issues associated with the design of equipment and services for people with a wide range of sensory, physical and cognitive abilities, including those who are temporarily disabled, and the elderly.


General information

  • Status :  Published
    Publication date : 2008-03
  • Edition : 1
    Number of pages : 42
  • :
    ISO/TC 159/SC 4
    Ergonomics of human-system interaction
  • 13.180
    Ergonomics
    35.180
    IT terminal and other peripheral equipment

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