ISO/IEC Guide 37:2012 Preview

Instructions for use of products by consumers

ISO/IEC Guide 37:2012 establishes principles and gives recommendations on the design and formulation of instructions for use of products by consumers.

ISO/IEC Guide 37:2012 is intended to be used by the following:

  • committees preparing standards for consumer products;
  • product designers, manufacturers, technical writers or other people engaged in the work of conceiving and drafting such instructions;
  • importers, regulators, inspection bodies and researchers.

The principles and detailed recommendations in ISO/IEC Guide 37:2012 are intended to be applied in combination with the specific requirements on instructions for use specified in standards for particular products or groups of products. Some model formats and wordings are suggested for inclusion in standards.

ISO/IEC Guide 37:2012 contains some practical recommendations and a proposed methodology for assessment, in order to help establish common criteria for the assessment of the quality of instructions for use.

Annexes A and B provide checklists to help principal target groups using ISO/IEC Guide 37:2012.


General information

  • Current status : Published
    Publication date : 2012-12
  • Edition : 3
    Number of pages : 24
  • :
    ISO/COPOLCO
    Committee on consumer policy
  • 03.080.30
    Services for consumers
    01.120
    Standardization. General rules

Buy this standard

Format Language
PDF
Paper
  • CHF118

Got a question?

Check out our FAQs


Customer care
+41 22 749 08 88

Opening hours:
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)

You may be interested in:

http://www.iso.org/standard/
By Sandrine Tranchard on
Get more for your money thanks to ISO/IEC Guide on consumer products
An ISO/IEC Guide will help consumers make better use of the products they buy. How many times did you buy a product and fail to make it work, or even damage it after not understanding the instructions for its use?

Keep up to date with ISO

Sign up to our newsletter for the latest news, views and product information