COPOLCO membership is open to interested member bodies as participating (P) or observer (O) members and to interested correspondent members as observer (O) members.

Terms of reference

  • To study means of helping consumers to benefit from standardization, and means of improving consumer participation in national and international standardization.
  • To provide a forum for the exchange of information on the experience of consumer participation in the development and implementation of standards in the consumer field, and on other questions of interest to consumers in national and international standardization.
  • To advise ISO Council as to the consolidated viewpoints of consumers on matters relevant to ISO's current and potential standardization and conformity assessment work.
  • To advise ISO Council on the need for new or revised policies or actions within ISO as they relate to consumers' needs.

More information about COPOLCO and related ISO activities can be found in the section Resources for consumers.

Quick links


published ISO standards *

under the direct responsibility of ISO/COPOLCO


ISO standards under development *

under the direct responsibility of ISO/COPOLCO


Participating members


Observing members

* number includes updates

Reference Title Type
ISO/COPOLCO/JWG 49 Joint COPOLCO - CASCO WG: ethical labelling Working group *
ISO/COPOLCO/TG 2 Building B-to-C confidence Task Group Working group *
ISO/COPOLCO/TG 3 Value proposition of COPOLCO Working group *
ISO/COPOLCO/TG 4 Consumer product safety risk management Working group *
ISO/COPOLCO/WG 1 Chair's group members and other participants Working group *
ISO/COPOLCO/WG 2 Key areas for consumers Working group *
ISO/COPOLCO/WG 3 Consumer participation and training Working group *
ISO/COPOLCO/WG 4 Product safety Working group *
ISO/COPOLCO/WG 5 Consumer protection in the global market place Working group *
ISO/COPOLCO/WG 9 Key areas group Key persons Working group *
ISO/COPOLCO/WG 11 Revision of Guide 74 Working group *
ISO/COPOLCO/WG 12 Revision of ISO/IEC Guide 46 Working group *
ISO/COPOLCO/WG 15 Revision of ISO/IEC Guide 14 Working group *
ISO/COPOLCO/WG 16 Revision of ISO/IEC Guide 41 Working group *
ISO/COPOLCO/WG 18 Consumer issues in services Working group *
ISO/COPOLCO/WG 19 Privacy advisory task group Working group *

* The convener can be reached through the secretariat (See contact information below)

Liaison Committees from ISO/COPOLCO

ISO/COPOLCO can access the documents of the committees below :

Reference Title ISO/IEC
ISO/CASCO Committee on conformity assessment ISO
ISO/TC 173/SC 1 Wheelchairs ISO
Organizations in liaison
Acronym Title Liaison type
ANEC European Association for the Co-ordination of Consumer Representation in Standardization A
CI Consumers International A
OECD Organisation for Economic Co-operation and Development, OECD A
OIML International Organization of Legal Metrology A