COPOLCO membership is open to interested member bodies as participating (P) or observer (O) members and to interested correspondent members as observer (O) members.

Terms of reference

  • To study means of helping consumers to benefit from standardization, and means of improving consumer participation in national and international standardization.
  • To provide a forum for the exchange of information on the experience of consumer participation in the development and implementation of standards in the consumer field, and on other questions of interest to consumers in national and international standardization.
  • To advise ISO Council as to the consolidated viewpoints of consumers on matters relevant to ISO's current and potential standardization and conformity assessment work.
  • To advise ISO Council on the need for new or revised policies or actions within ISO as they relate to consumers' needs.

More information about COPOLCO and related ISO activities can be found in the section Resources for consumers.

Quick links


published ISO standards *

under the direct responsibility of ISO/COPOLCO


ISO standards under development *

under the direct responsibility of ISO/COPOLCO


Participating members


Observing members

* number includes updates

Reference Title Type
ISO/COPOLCO/JWG 49 Joint COPOLCO - CASCO WG: ethical labelling Working group
ISO/COPOLCO/TG 2 Building B-to-C confidence Task Group Working group
ISO/COPOLCO/TG 3 Value proposition of COPOLCO Working group
ISO/COPOLCO/TG 4 Consumer product safety risk management Working group
ISO/COPOLCO/TG 5 Sharing economy Working group
ISO/COPOLCO/WG 1 Chair's group members and other participants Working group
ISO/COPOLCO/WG 2 Key areas for consumers Working group
ISO/COPOLCO/WG 3 Consumer participation and training Working group
ISO/COPOLCO/WG 4 Product safety Working group
ISO/COPOLCO/WG 5 Consumer protection in the global market place Working group
ISO/COPOLCO/WG 9 Key areas group Key persons Working group
ISO/COPOLCO/WG 11 Revision of Guide 74 Working group
ISO/COPOLCO/WG 12 Revision of ISO/IEC Guide 46 Working group
ISO/COPOLCO/WG 15 Revision of ISO/IEC Guide 14 Working group
ISO/COPOLCO/WG 16 Revision of ISO/IEC Guide 41 Working group
ISO/COPOLCO/WG 18 Consumer issues in services Working group
ISO/COPOLCO/WG 19 Privacy advisory task group Working group
Liaison Committees to ISO/COPOLCO

The committees below can access the documents of ISO/COPOLCO :

Reference Title ISO/IEC
ISO/TC 304 Healthcare organization management ISO
Liaison Committees from ISO/COPOLCO

ISO/COPOLCO can access the documents of the committees below :

Reference Title ISO/IEC
ISO/CASCO Committee on conformity assessment ISO
ISO/TC 173/SC 1 Wheelchairs ISO
ISO/TC 304 Healthcare organization management ISO
Organizations in liaison (Category A and B)
Acronym Title Category
ANEC European Association for the Co-ordination of Consumer Representation in Standardization A
CI Consumers International A
OECD Organisation for Economic Co-operation and Development, OECD A
OIML International Organization of Legal Metrology A