ISO/IEC/IEEE 23612:2026

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Опубликовано (Версия 1, 2026)

ISO/IEC/IEEE 23612:2026

CHF 159

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Тезис

This document defines a generic incident management process and supporting documentation that can be used to implement incident management and to manage incidents within most organizations, projects or operations activities for a system, service, software, or product. This document also provides supporting diagrams describing the process and example documents.

This document is applicable to incident management in all life cycle models (e.g. incremental, waterfall, evolutionary, agile). This document covers incidents identified across the life cycle, including those that arise during both development (e.g. defects) and operation (e.g. those handled by service management).

Общая информация

Текущий статус
: Опубликовано

Дата публикации
: 2026-05

Этап
: Опубликование международного стандарта [60.60]
Версия
: 1
Технический комитет :
ISO/IEC JTC 1/SC 7

ICS :
35.080
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