A seamless and intuitive path to familiar national and international content

NOTE: This page is dedicated to ISOlutions program National Standard Bodies officers and experts soon to be migrated to the new Documents application. It will be updated regularly with all the latest news, support materials and other useful resources.

A new user-centric approach to allow national experts and NSBs to navigate seamlessly across national and international content

To support the implementation of the ISO Strategy 2030, Information Technology is a key enabler to increase collaboration with partner organizations. The ISO eCommittees replacement project provided a  unique opportunity not only to centralise ISO  related document management (including  AFNOR and DIN hosted Committee documents) for technical committees around the world but also to further connect ISO with its partners such as CEN. 

The recently deployed ISO Documents platform already allows users to navigate seamlessly between CEN and ISO Documents if they hold relevant roles to access documents for both organizations. With the upcoming migration of ISOlutions member documents to the new platform, users with roles at both national and international levels will be able to navigate effortlessly between environments.

The latest developments on the ISO Meetings platform follow the same strategic approach and since June has already been offering ISOlutions members piloting the ISOlutions Meetings platform a similar user experience. 

Latest News

2022-05-19: May WAVE COMPLETED

Welcome to 6  ISOlutions members now using the Documents platform!

Next wave is planned in June with our last eight members to be migrated.

Onboarding schedule

The complete proposed migration plan for ISOlutions members can be found here.

Project plans made for you and with you

Migration waves

The migration of ISOlutions National Committee Documents to the new platform will take place in a series of waves as seen in the below diagram and as already trialed successfully during our migration of ISO technical committee documents throughout 2020 (over 1.5 million documents!). In each wave, all the documents of the ISOlutions members being migrated in the wave will be transferred to the new platform.

The ISOlutions programme offers its members with enough flexibility to use the programme for their national context. For this reason, not all members use the programme in quite the same way: some using only basic features and others using more complex features. Our project roadmap takes these differences into consideration.

With each subsequent ‘wave’ of ISOlutions National Committee Documents migration, more enhanced features will be introduced to include features required by members being migrated in the wave. We start simple and increase the complexity as we go along.

  • Migration ISOlutions wave 1 - Basic national documents management. 
    This version of the application will cover basic National Technical Committees (NTC) functionality such as viewing and searching of National and international documents, national folder structures, etc. With this migration, we aim at migrating a selected number of committees only.
  • Migration ISOlutions wave 2 - Enhanced national documents management.
    This version will provide additional configurable components to the document management system, including enhanced notification templates.
  • Migration ISOlutions wave 3 - Non-technical documents management.   
    This version will allow the management of workspaces for non-technical groups (internal NSB documentation)
  • Migration ISOlutions wave 4 - Specific features. 
    This version will cover enhanced features used specifically by some NSBs.
  • Migration ISOlutions wave 5 - Further improvements. 
    This version will cover enhanced features used specifically by some NSBs.

To help you transition - change management planning

The following diagram details the change management retro-plan for each go-live wave. 

  • D-30 (no later) the project team will propose a migration date (1 date per go-live wave). Although we encourage you to respect the roadmap, please let us know if there are constraints that prevent you from migrating your documents at the date proposed by the project team
  • D-20 (no later) confirmation of your go-live date and launch of your change management campaign (which includes, a change management plan,  end-user communication drafts, videos, online self-help etc. which you can use/adapt for use in your national context)
  • D-7 reminder of the upcoming changes, including guidance on what to do (and not to do) with the current application before the roll-out of the new platform
  • D-3 last-minute reminder
  • D-day: 
    • confirmation that the new application is available
    • Go-Live welcome message & information on available resources

Following each go-live wave, we will be gathering your feedback to make further improvements/enhancements as necessary, but will also make available opportunities for feedback from your end-users upon request.

drafted communication messages to share with your end-users

D-20 draft message to your users to inform them of the upcoming change

D-7 draft message to your users to inform them of upcoming change

D-3 draft message to your users to inform them of upcoming change

The D-Day draft message to your users to inform them of the Go-Live

NEW Automatic Document Notification Scheduler

The Automatic Document Notification Scheduler is one of the many features available today in ISOlutions National eCommittees. It allows members of national committees to be informed whenever new national and international documents are published. It also allows NSBs to define the timing for these notifications to be sent.

The project to replace ISOlutions National eCommittees by National Documents is a unique opportunity to review the Automatic Document Notification Scheduler and address these limitations, see the page here to get all the details about the improvements.

SUPPORT & TRAINING

To find more information about the application and how to use it, you can refer to the different training modules listed below (videos).

Module 1. Introduction  (3:20)

Module 2. Access and navigation  (8:50)

Module 3. Search and download  (3:40)

Module 4. Manage documents (7:50)

NEW ! Find all relevant information regarding the configuration options for your NSB here

 

For help and support, visit our Knowledge base articles or contact the helpdesk@iso.org 

Training environment - come and see for yourself!

NOW AVAILABLE : you are able to access and practice in the training environment at any time.

You just need to contact us at helpdesk@iso.org to get the credentials and the link to access the Training environment

ISOlutions projects update

A playlist is available with project updates made to the ISOlutions member group at the 2022 annual meeting.

Sneak preview ISOlutions Documents

 ISOlutions Documents application  -  coming soon!

Sneak preview ISOlutions Meetings

 ISOlutions Meetings application  -  now available for ISOlutions members

 

Providing Feedback

Your feedback will help us fine-tune the Documents application as the project advances. Some of you will be directly involved in the Focus Group and/or have answered our first survey regarding the application.

You are also welcome to send us any comments you may have at helpdesk@iso.org.