ISO/IEC TS 15504-8:2012 provides an example of an IT Service Management Process Assessment Model (PAM) for use in performing a conformance assessment in accordance with the requirements of ISO/IEC 15504-2. It enables implemented processes of ISO/IEC 20000-1 to be assessed according to the requirements of ISO/IEC 15504-2.
An integral part of conducting an assessment is to use a PAM that is constructed for that purpose. A PAM is related to a Process Reference Model (PRM) and is conformant with ISO/IEC 15504-2.
Status: WithdrawnPublication date: 2012-09
Edition: 1Number of pages: 204
Technical Committee: ISO/IEC JTC 1/SC 7 Software and systems engineering
- ICS :
- 35.080 Software
ISO/IEC TS 15504-8:2012Stage: 95.99
ISO/IEC TS 33074:2020
Got a question?
Check out our FAQs
+41 22 749 08 88
Monday to Friday - 09:00-12:00, 14:00-17:00 (UTC+1)
Keep up to date with ISO
Sign up to our newsletter for the latest news, views and product information.