ISO/PAS 17003:2004 Preview

Conformity assessment -- Complaints and appeals -- Principles and requirements

ISO/PAS 17003:2004 contains principles and requirements for the elements of complaints and appeals as they relate to conformity assessment.

It is an internal tool for use in the ISO standards development process by ISO/CASCO working groups when addressing the elements of complaints and appeals in the preparation of their documents.

ISO/PAS 17003:2004 is not a stand-alone normative document to be used directly in conformity assessment activities.


General information

  • Current status : Published
    Publication date : 2004-08
  • Edition : 1
    Number of pages : 5
  • :
    ISO/CASCO
    Committee on conformity assessment
  • 03.120.20
    Product and company certification. Conformity assessment

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