ISO 9004-4:1993

Quality management and quality system elements -- Part 4: Guidelines for quality improvement

Gives management guidelines for implementing continuous quality improvement within an organization. The ways of adopting and implementing these guidelines depend upon factors such as the culture, size, nature of the organization, the types of products or services offered, and the markets and customer needs served. Therefore, an organization should develop an improvement process suited to its own needs and resources.

General information

  • Status :  Withdrawn
    Publication date : 1993-06
  • Edition : 1
  • :
    ISO/TC 176/SC 2
    Quality systems
  • 03.120.10
    Quality management and quality assurance
    Management systems

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