ISO/IEC TS 19770-10:2025

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Опубликовано (Версия 1, 2025)

ISO/IEC TS 19770-10:2025

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Тезис

This document covers the following information technology asset management (ITAM) system processes:

a) management system processes for the overall system of IT asset management (not described in ISO/IEC 19770-1 in detail), which are specified in this document for comprehensive coverage and consistency of explanations; these include:

— understanding the external context and shareholder needs (7.1, 7.2 and 10.2);

— leadership, policy and organization (10.3);

— establishing and maintaining the management system (10.4);

— planning and risk management (10.5);

— support (including resources, competence, awareness, and communication – 10.6);

— executing functional and life cycle processes (10.7);

— performance evaluation and improvement (10.8);

b) functional management processes for IT assets (not described in ISO/IEC 19770-1 in detail), which are cross-cutting processes that integrate with life-cycle processes for IT assets and which are shared with most IT management system standards, though sometimes slightly differently grouped; these include:

— change management (11.2; also required by ISO/IEC 19770-1);

— data management;

— license management;

— security management;

— relationship and contract management;

— financial management;

— service level management;

— other risk management;

c) life cycle management processes for IT assets as specified in ISO/IEC 19770-1, which are grouped and named slightly differently by different methodologies; these include:

— specification;

— development;

— acquisition;

— release;

— deployment;

— operation;

— retirement.

This document is applicable to all ITAM implementations. This document can be applied to all types of IT assets and by all types and sizes of organizations.

Общая информация

Текущий статус
: Опубликовано

Дата публикации
: 2025-06

Этап
: Опубликование международного стандарта [60.60]
Версия
: 1
Технический комитет :
ISO/IEC JTC 1/SC 7

ICS :
35.080
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