ISO Strategy for Services - Case study 4: COP21 (ISO 20121, Event sustainability management systems)

Cover page: ISO Strategy for Services - Case study 4: COP21 (ISO 20121, Event sustainability management systems)

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The Paris 2015 COP21 turned to ISO 20121 for guidance on organizing a sustainable event – a first for a United Nations climate change conference of that magnitude. The standard helped reduce its environmental footprint while guaranteeing the quality of facilities, promoting responsible innovation, reaching carbon neutrality and building a legacy for local communities. Read this case study to find out more about ISO service standards in action.

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