ISO Strategy for Services - Case study 1: International SOS (ISO/TS 13131, Telehealth services)
Year of publication: 2016
International SOS provides remote medical assistance to millions of clients around the world. It uses the ISO/TS 13131 guidelines for the delivery of telehealth services to ensure consistent, quality remote medical assistance while safeguarding a clientʼs private data. The skyʼs the limit in this new medical niche. Read this case study to find out more about ISO service standards in action.