Filter :
| Standard and/or project under the direct responsibility of ISO/TC 351 Secretariat | Stage | ICS |
|---|---|---|
|
Customer contact centres — Part 1: Requirements for customer contact centres
|
90.92 | |
|
ISO/AWI 18295-1 [Under development]
Customer contact centres — Part 1: Requirements for customer contact centres
|
10.99 |
|
|
Customer contact centres — Part 2: Requirements for clients using the services of customer contact centres
|
90.92 | |
|
ISO/AWI 18295-2 [Under development]
Customer contact centres — Part 2: Requirements for clients using the services of customer contact centres
|
10.99 |
|
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