ISO/IEC 19086-3:2017 Preview

Information technology -- Cloud computing -- Service level agreement (SLA) framework -- Part 3: Core conformance requirements

ISO/IEC 19086-3:2017 specifies the core conformance requirements for service level agreements (SLAs) for cloud services based on ISO/IEC 19086‑1 and guidance on the core conformance requirements. This document is for the benefit of and use by both cloud service providers and cloud service customers.

ISO/IEC 19086-3:2017 does not provide a standard structure that would be used for cloud SLAs.


General information

  • Status :  Published
    Publication date : 2017-07
  • Edition : 1
    Number of pages : 15
  • :
    ISO/IEC JTC 1/SC 38
    Cloud Computing and Distributed Platforms
  • 35.210
    Cloud computing

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