Updates
JAN 28, 14:50 CET
ISO.org has been restored with limited functionality. TC websites are now fully available.
JAN 28, 08:00 CET
The Global Directory has been restored with limited functionality.
Jan 27, 10:30 CET
Some applications are being restored with limited functionality.
Jan 27, 08:22 CET
Identified - The outage has been identified and relates to an IT infrastructure outage. We are working on it and will keep you informed
Jan 26, 16:01 CET
Investigating - We are currently facing a technical outage impacting our application's availability and performance. This outage is under investigation. Updates will be posted as necessary.
| Application | Status |
|---|---|
| ISO Ballots | Unavailable |
| ISO Connect | Fully available |
| ISO Documents | Unavailable |
| ISO Meetings | Limited functionality |
| ISO.org | Limited functionality |
| ISO Projects | Unavailable |
| ISO STD | Unavailable |
| Comment collation tool | Unavailable |
| Global Directory | Limited functionality |
| ICE | Unavailable |
| ISOlutions apps | Limited functionality |
| Online Browsing Platform (OBP) | Unavailable |
| STADIST Download | Unavailable |
| Submission interface | Unavailable |
| TC websites | Fully available |
| Webstore | Unavailable |
If the application/website you are experiencing issues with is not in this list please contact helpdesk@iso.org.
Frequently Asked Questions
Can I preview or buy a standard?
No, we are still working on getting this service back up and running.
What do you mean by “unavailable”?
For the moment, it means that you are unable to access, use or take any action within the applications.
What do you mean by “limited functionality”?
For the moment, it means that might be able to access the tool, and carry out a limited number of actions and/or access certain functionalities.
I am an ISOlutions member, are my national applications impacted?
Yes. National documents, ballots and webstores (under ISOlutions) are currently unavailable. The national Meetings application remains available with limited functionality.
How is ISO Meetings affected?
ISO Meetings is currently available; however you will be unable to add any new documents for the moment. You can still create, view and make changes to meetings.
Zoom is also fully available.
Since I can’t cast a vote in ISO Ballots, what does this mean for the deadline/process?
Open ballots are impacted by this outage, as voters are unable to cast their votes while the application is unavailable. As soon as the balloting application is available (date still to be confirmed), voters will be informed that any open ballots which were due to close during the downtime of the application, are extended by 5 days.
When do you think the sites and tools will be back up?
We are doing our best to shorten the down time - This page will be updated as sites and tools start to come back online. We will outline what goes back online as soon as we can.