Updates
Jan 27, 10:30 CET
Some applications are being restored with limited functionality.
Jan 27, 08:22 CET
Identified - The issue has been identified and relates to an IT infrastructure issue. We are working on it and will keep you informed
Jan 26, 16:01 CET
Investigating - We are currently facing a technical incident impacting our application's availability and performance. This issue is under investigation. Updates will be posted as necessary.
Check the current status
The issue has been identified and relates to an IT infrastructure issue. We are still working on it and will keep you informed.
Status page| Application | Status | Update date/time |
|---|---|---|
| ISO Ballots | Unavailable | |
| ISO Connect | Fully available | |
| ISO Documents | Unavailable | |
| ISO Meetings | Limited functionality | |
| ISO.org | Unavailable | |
| ISO Projects | Unavailable | |
| ISO STD | Unavailable | |
| Comment collation tool | Unavailable | |
| Global Directory | Unavailable | |
| ICE | Unavailable | |
| Online Browsing Platform (OBP) | Unavailable | |
| STADIST Download | Unavailable | |
| Submission interface | Unavailable | |
| TC websites | Unavailable | |
| Webstore | Unavailable |
If the application/website you are experiencing issues with is not in this list please contact helpdesk@iso.org.
Frequently Asked Questions
What do you mean by “unavailable”?
For the moment, it means that you are unable to access, use or take any action within the applications.
What do you mean by “limited functionality”?
For the moment, it means that might be able to access the tool, and carry out a limited number of actions and/or access certain functionalities.
I am an ISOlutions member, are my national applications impacted?
Yes. National documents, ballots and webstores (under ISOlutions) are currently unavailable. The national Meetings application remains available with limited functionality.
How is ISO Meetings affected?
ISO Meetings is currently available; however you will be unable to add any new documents for the moment. You can still create, view and make changes to meetings.
Zoom is also fully available.
Since I can’t cast a vote in ISO Ballots, what does this mean for the deadline/process?
We are working to assess and address the impact this is having. More information will be shared when it becomes available.
When do you think the sites and tools will be back up?
We are doing our best to shorten the down time - This page will be updated as sites and tools start to come back online. We will outline what goes back online as soon as we can.