Updates
FEB 4, 16:30 CET
Global Directory, ISOlutions National Ballots, Notifications, now fully available.
FEB 4, 13:30 CET
ISO Documents now fully functional.
FEB 3, 18:00 CET
ISO Projects, ISO Ballots and Submission interface now functional.
FEB 2, 18:00 CET
ISOlutions National Documents* restored with limited functionality.
JAN 31, 18:00 CET
Online Browsing Platform, the ISO Webstore, ISOlutions Webstores, ISO Standards Maintenance Portal, ISO Content Exchange (ICE) repository and STS Metadata service have been restored and are now fully available. ISO.org is now also fully functional.
JAN 31, 13:00 CET
ISO.org has been restored with limited functionality
JAN 28, 14:50 CET
ISO.org has been restored with limited functionality. Technical Committee websites are now fully available.
JAN 28, 08:00 CET
The Global Directory has been restored with limited functionality.
Jan 27, 10:30 CET
Some applications are being restored with limited functionality.
Jan 27, 08:22 CET
Identified - The outage has been identified and relates to an IT infrastructure outage. We are working on it and will keep you informed
Jan 26, 16:01 CET
Investigating - We are currently facing a technical outage impacting our application's availability and performance. This outage is under investigation. Updates will be posted as necessary.
| Communication, Marketing and Sales | Status |
|---|---|
| ISO.org | Fully available |
| ISO Connect | Fully available |
| Technical Committees websites | Fully available |
| ISO Webstore | Fully available |
| Online Browsing Platform (OBP) | Fully available |
| ISO Standards Maintenance Portal | Fully available |
| Applications supporting the development of Standards | Status |
|---|---|
| Global Directory | Fully available |
| ISO Documents | Fully available |
| ISO Ballots (Electronic Balloting) | Fully available |
| ISO Meetings | Fully available |
| ISO Projects | Fully available |
| Submission interface | Fully available |
| Notifications | Fully available |
| Access to ISO deliverables (incl. standards and publications) | Status |
|---|---|
| ISO Content Exchange (ICE) repository | Fully available |
| ISO Standards (ISOSTD) repository | Fully available |
| ISOlutions and services provided to members and partners | Status |
|---|---|
| ISOlutions National Documents* | Fully available |
| ISOlutions National Meetings | Fully available |
| ISOlutions National Projects | Fully available |
| ISOlutions National Ballots | Fully available |
| ISOlutions Webstores | Fully available |
| National Mirror Committees | Fully available |
| API Services | Fully available |
| STS Metadata service | Fully available |
| Watermarking service | Fully available |
| ISONET Distribution service | Fully available |
If the application/website you are experiencing issues with is not in this list please contact helpdesk@iso.org.
* Except for CYS (Cyprus), and MSB (Mauritius) who have already migrated to the new Documents platform
Frequently Asked Questions
What are the consequences of the outage on ballot end dates?
To ensure that ballot duration periods are fully respected, all ballots have automatically been extended by a duration equivalent to the outage period. Therefore, any ballots due to close during the outage are still open. The new end date for each ballot can be seen directly in the Ballot application.