The textbook is for students at first level of professional studies for the first semester course named "Realization and auditing the quality management system".
The material contains, besides introduction and bibliography, ten chapters:
- Aspects of application of standards ISO 9000
- Identifying the processes
- Implementing a quality management system processes
- Documenting a quality management system
- Management responsibility
- Resource management
- Product realization
- Monitoring, measuring, analyzing and improving the processes and products
- Process of establishing and implementing a quality management system
- Quality management system auditing
Udžbenik je namenjen studentima osnovnih strukovnih studija studijskog programa Menadžment kvalitetom koji slušaju jednosemestralni predmet "Uspostavljanje i provera sistema menadžmenta kvalitetom".
Materiajl, pored uvoda i literature, sadrži deset poglavlja:
- Aspects of application of standards ISO 9000
- Procesni pristup
- Sistem menadžmenta kvalitetom
- Dokumentacija sistema menadžmenta kvalitetom
- Odgovornost rukovodstva
- Menadžmet resursima
- Realizacija proizvoda
- Merenja, analize i poboljšavanja
- Postupak uspostavljanja sistema menadžmenta kvalitetom
- Provere sistema menadžmenta kvalitetom
Management system auditing, Management system documentation, Management system realization, Quality management system
| Language(s): | Serbian |
| Authors | Dzeletovic, Slobodan (College of Professional Studies - Belgrade Polytechnic) |
| Publisher: | College of Professional Studies - Belgrade Polytechnic, Serbia |
| First published / Last update: | 2011 |
| Courses: | First level professional studies (basic studies) Study program: Quality management Course: Realization and auditing the quality management system |