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An IT service management system (ITSMS) is a strategic tool to help organizations improve efficiencies, optimize the use of technologies, save money and provide many other benefits that go beyond IT. The ISO and IEC’s 20000 series provides international best-thinking for an effective ITSMS. Parts of …
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It's been almost three years since we re-launched ISO.org on an all-new platform. Since that time, we've attracted record numbers of visitors, but at ISO things never stand still. Find out what we've changed, and why.
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Safety and security are vital to the enjoyment of any holiday or travel adventure. So, it’s reassuring to know that thousands of ISO standards are working behind the scenes to prevent you from becoming a statistic. 
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We are more connected than ever, bringing with it the joys, and risks, of our digital world. Cybersecurity is a growing concern, with attacks against business almost doubling over the last few years and is an increasingly significant threat to global stability.
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Safety signs are essential for preventing accidents and injury. Symbols that are internationally agreed and globally used in safety signs ensure clarity and consistency, regardless of language, culture or setting. The ISO standard that is a reference for safety signs has just been updated to incorporate …
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While some parts of the world are ‘flush’ with freshwater, others face serious drought. What’s more, only a fraction of the world’s freshwater is available for us to use and drink, as the rest is in the sea or frozen in glaciers or snowfields. As the world’s population continues to put pressure on this …
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Holiday time is upon many of us yet, despite the fact that as many as 1 billion people in the world live with some kind of disability, this should not be a barrier to travelling. Which is why ISO believes in accessibility for everyone, everywhere, including tourist facilities. Below are a few ISO standards …
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It’s holiday time in many parts of the world, and for a lot of people that means getting away. More than 1.4 billion tourists went somewhere last year, and that number is due to grow by 3-4% by the end of 2019, making tourism one of the fastest growing economic sectors in the world. That’s great for …
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Innovation isn’t just having a few bright ideas. It’s about creating value and helping organizations continuously adapt and evolve. ISO is developing a new series of International Standards on innovation management, the third of which has just been published.
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Urbanization is increasing, placing pressure on resources and infrastructure like never before. There’s no stemming the tide, so city leaders need to build resilience in order to cope. Work on a new International Standard for urban resilience, led by the United Nations, has just kicked off, aiming to …