Filtrar :
| Norma o proyecto bajo la responsabilidad directa de ISO/TC 312 Secretaría | Etapa | ICS |
|---|---|---|
|
Service excellence — Practices for achieving service excellence
|
60.60 | |
|
Service excellence — Principles and model for public service organizations
|
60.60 | |
|
ISO/AWI TS 11368-1 [En desarrollo]
Guidelines on the implementation of ISO 11367:2025 — Service Excellence — Principles and model for public service organisations — Part 1: General
|
20.00 |
|
|
ISO/AWI TS 11368-2 [En desarrollo]
Guidelines on the implementation of ISO11367:2025 — Part 2: Measurement and Assessment
|
10.99 |
|
|
Service excellence — Guidance for the application of digital approaches to achieve service excellence
|
60.60 | |
|
ISO/AWI TR 19386 [En desarrollo]
Service excellence — Practices for applying digital approaches to achieve service excellence
|
10.99 |
|
|
Service excellence — Maturity model
|
60.60 | |
|
Service excellence — Implementation approach for ISO 23592
|
60.60 | |
|
Service excellence — Principles and model
|
90.20 | |
|
Service excellence — Measuring service excellence performance
|
90.92 | |
|
ISO/AWI TS 23686 [En desarrollo]
Service excellence — Measuring service excellence performance
|
10.99 |
|
|
ISO/WD 24082 [En desarrollo]
Service excellence — Designing excellent service to achieve outstanding customer experiences — Requirements and guidance
|
20.60 |
|
|
Service excellence — Designing excellent service to achieve outstanding customer experiences
|
90.92 |
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