Standards catalogue

ISO/IEC JTC 1/SC 40

IT Service Management and IT Governance

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Standard and/or project under the direct responsibility of ISO/IEC JTC 1/SC 40 Secretariat Stage ICS
ISO/IEC 20000-1:2011
Information technology -- Service management -- Part 1: Service management system requirements
90.92
ISO/IEC DIS 20000-1 [Under development]
Information technology -- Service management -- Part 1: Service management system requirements
40.20
ISO/IEC 20000-2:2012
Information technology -- Service management -- Part 2: Guidance on the application of service management systems
90.92
ISO/IEC NP 20000-2 [Under development]
Information technology -- Service management -- Part 2: Guidance on the application of service management systems
10.99
ISO/IEC 20000-3:2012
Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
90.92
ISO/IEC NP 20000-3 [Under development]
Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1
10.99
ISO/IEC TR 20000-4:2010
Information technology -- Service management -- Part 4: Process reference model
90.93
ISO/IEC TR 20000-5:2010 [Withdrawn]
Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1
95.99
ISO/IEC TR 20000-5:2013
Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1
60.60
ISO/IEC 20000-6:2017
Information technology -- Service management -- Part 6: Requirements for bodies providing audit and certification of service management systems
60.60
ISO/IEC TR 20000-9:2015
Information technology -- Service management -- Part 9: Guidance on the application of ISO/IEC 20000-1 to cloud services
60.60
ISO/IEC CD 20000-10 [Under development]
Information technology -- Service management -- Part 10: Concepts and terminology
30.99
ISO/IEC TR 20000-10:2013 [Withdrawn]
Information technology -- Service management -- Part 10: Concepts and terminology
95.99
ISO/IEC TR 20000-10:2015
Information technology -- Service management -- Part 10: Concepts and terminology
90.92
ISO/IEC TR 20000-11:2015
Information technology -- Service management -- Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: ITIL®
60.60
ISO/IEC TR 20000-12:2016
Information technology -- Service management -- Part 12: Guidance on the relationship between ISO/IEC 20000-1:2011 and service management frameworks: CMMI-SVC
60.60
ISO/IEC TR 22446 [Under development]
Information technology -- Continual performance improvement of IT enabled services
60.00
ISO/IEC PDTR 22564 [Under development]
Information technology -- Service capability maturity model of data center
30.92
ISO/IEC PDTR 23111 [Under development]
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Business Process as a Service (BPaaS)
30.00
ISO/IEC PDTR 23112 [Under development]
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Risk management
30.00
ISO/IEC 30105-1:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 1: Process reference model (PRM)
60.60
ISO/IEC 30105-2:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 2: Process assessment model (PAM)
60.60
ISO/IEC 30105-3:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 3: Measurement framework (MF) and organization maturity model (OMM)
60.60
ISO/IEC 30105-4:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 4: Terms and concepts
60.60
ISO/IEC 30105-5:2016
Information technology -- IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes -- Part 5: Guidelines
60.60
ISO/IEC 30121:2015
Information technology -- Governance of digital forensic risk framework
60.60
ISO/IEC 38500:2015
Information technology -- Governance of IT for the organization
60.60
ISO/IEC TS 38501:2015
Information technology -- Governance of IT -- Implementation guide
60.60
ISO/IEC PRF TR 38502 [Under development]
Information technology -- Governance of IT -- Framework and model
50.20
ISO/IEC TR 38502:2014
Information technology -- Governance of IT -- Framework and model
90.92
ISO/IEC TR 38504:2016
Governance of information technology -- Guidance for principles-based standards in the governance of information technology
60.60
ISO/IEC 38505-1:2017
Information technology -- Governance of IT -- Governance of data -- Part 1: Application of ISO/IEC 38500 to the governance of data
60.60
ISO/IEC PDTR 38505-2 [Under development]
Information technology -- Governance of IT -- Part 2: Implications of 38505-1 for data management
30.60
ISO/IEC AWI 38506 [Under development]
Information technology -- Governance of IT -- Governance of IT enabled investments
20.00

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