ISO 9000 certification and innovation: An empirical analysis for Luxembourg

The interest of policy-makers and academics for standards as tool for fostering innovation has considerably increased in the last decade. According to the current debate, standards can foster and hamper innovation at the same time. Addressing this debate, our research tests empirically whether the positive effects of ISO 9000 on innovation overcome the negative effects.
In order to investigate more effectively the innovation in small companies and in the service sector, different definitions of innovations are implemented by considering both technological and non-technological innovation.
The main data source for the analysis is the Community Innovation Survey (CIS2006) for Luxembourg. These are complemented with information on certification taken from the list of ISO 9000 certified companies provided by "Mouvement Luxembourgeois pour la Qualité (MLQ)".

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Keywords:

Analysis, Certification, ISO 9000, Innovation, Standards

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Language(s):English
AuthorsMangiarotto, G. , Riillo, C.A.F.
Publisher:STATEC
Keywords:Analysis, Certification, ISO 9000, Innovation, Standards
Last update:2010
Additional comments:An analysis presented at the 15th EURAS Annual Standardisation Conference "Service Standardization"