The Benefits of Business Process Standards
An excerpt of "The Coming Commoditization of Processes" concerning three types of process standards to help businesses determine whether their capability can be improved by outsourcing.
URL (TechTarget Network)
URL (Harvard Business Review)
|Authors||Thomas Davenport (Babson College, Wellesley, MA, USA)|
|Other bibliographical information:||Harvard Business Review, Vol. 83, No. 6, June 2005 under ''The Coming Commoditization of Processes''.|