Baltika Breweries, Russian Federation

This is a case study conducted to determine the economic benefits. The enterprise chosen for the study, is Baltika Breweries, Russia's leading beer brand. It has a market share of 38.2 % and is one of the largest, fastest-moving consumer goods companies. The study focuses on five business functions: procurement, inbound logistics, production, warehousing and distribution and after-sales service on which standards have the biggest impact. Baltika uses over 200 standards including GOST, ISO and other standards as well as technical regulations on hygiene and health and safety. Certified against ISO 9000, ISO 14001 and HACCP (food safety management system, Baltika also implements OHSAS 18001 and FSSC 22000 (built on ISO 22000 food safety management system) and uses ISO 10002 on customer complaints handling. The assessment reveals that standards have enabled an aggregated total saving of 5.8 % in costs of the five business functions, amount to 3.4% of the annual company sales revenue.

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Published:2013
ISSN/ISBN:978-92-67-10617-5
Other bibliographical information:International Organization for Standardization - ISO