1. Standards in our world
2. How standards benefit consumers
3. Ensuring that consumers have their say in standards-writing
4. What are consumers’ interests and how does ISO address them?
Glossary of terms and abbreviations
Summary of useful references: an introduction
Materials and resources

ISO Online

ISO Online (www.iso.org) is the Web site of the International Organization for Standardization.

Go to ISO Online

It is the online source of information on ISO activities and more than 17 000 International Standards for ISO members, standards committees, business, government and society.

ISO Online serves also as the gateway to other electronic communication systems.

On ISO Online you can find more resources for consumers at the following page: (www.iso.org/iso/resources_consumers)

Go to resources for consumers