Useful references relevant to consumer participation
Also refer to the Consumer Affairs Section of ISO’s Web site: www.iso.org
References relating to Consumer policy and strategic issues
ISO Code of Ethics
Presents in an attractive format of two A4 pages the ethical obligations to which ISO and its membership, that is the National Standards Bodies, have subscribed.
Also available on ISO’s Web site, ISO Online in French.
ISO Strategic Plan 2005-2010
Presents ISO’s seven key objectives for this time period, of which two are ”Ensuring the involvement of stakeholders” and ”Raising the awareness and capacity of developing countries.” Also available in French on ISO Online.
ISO in brief
A promotional brochure introducing ISO on four A4 pages. It summarizes the key aspects of standardization and how it works, the range of products developed by ISO, and the areas of active growth.
Available in French on ISO Online.
ISO/IEC Statement on Consumer participation in standardization work
This statement, on six A4 pages, includes 13 policy recommendations for NSBs to encourage consumer participation.
Also available in French on ISO Online.
ISO/IEC Policy statement addressing the needs of older persons and people with disabilities in standardization work
A policy statement of eight A4 pages for ISO/IEC members. It encourages the development of standards that promote “design for all,” enabling products and services to be used by older persons and people with disabilities.
Also available in French on ISO Online.