4. What are consumers’ interests and how does ISO address them?

 

This section describes how consumers' interests engage with standardization within ISO, and shows how the COPOLCO programme has positively impacted consumer protection through standards.

 

This is the concluding section of this module.

 

 

Objectives of Section 4

After completing this section, you should be able to:


  • Say what trends are influencing consumers' priorities
  • Identify what COPOLCO does to focus work on consumers' priority areas
  • List some of the specific contributions that COPOLCO has made to ISO's work