ISO - COPOLCO - Directory for consumer interest participation

UNI / Italy

Contact person

Mr. Ruggero Lensi
Contact details (login required)


Consumer representation on policy and governance committees:

Committee Representative(s)
CNCU (Consiglio Nazionale Consumatori Utenti - Italian Board of Consumers and Us  


Consumer representation on international and regional technical committees of priority interest for consumers:

Child-related products (child restraints, child resistant packaging, children's furniture)
ISO/TC 22, Road vehicles 1 representative,ACI (Automobil Club d'Italia )
ISO/TC 122, Packaging 1 representative, Ministero dello Sviluppo Economico
Food safety
ISO/TC 34, Food products 1 representative, Ministero Polit.Agricole - Ministero dello Sviluppo Economico
Accessibility issues (elderly and persons with disabilities)
ISO/TC 159, Ergonomics 1 rep, ACU (Assoc. Consumatori Utenti)- CGIL (Conf. Gen. Italiana del Lavoro)
ISO/TC 173, Assistive products for persons with disability 1 representative, Associazione Disabili Visivi
Customer satisfaction and global market (protection of personal data, e-commerce, management systems)
ISO/TC 240, Project Committee: Product recall 1 representative, Ministero dello Sviluppo Economico
Social responsibility
ISO Working Group on Social Responsibility 1 representative, INAIL - CGIL - ISPESL - Ministero dello Sviluppo Economico
Second-hand goods
ISO/TC 245, Project Committee: Cross-border trade of second-hand goods 1 representative, Ministero dello Sviluppo Economico
Image safety
ISO/TC 159/SC 4, Ergonomics of human-system interaction 1 representative, ACU (Associazione Consumatori Utenti)


Tools to support consumer participation in policy and technical work:

  • Logistical support


Information on consumer-oriented standards, legislation and related issues:

  • Web sites
    A section is devoted to major consumer-oriented issues
  • Articles (journal, magazine)
    Many articles published in our own review
  • Information brochures
    on safety of bicycles, safety of ski equipment, helmets