DSM / Malaysia

Contact person

Ms. Noraiza Abdullah
Contact details (login required)

 

Consumer representation on policy and governance committees:

Committee Representative(s)
Malaysian Association of Standards Users Ms. Ratna Devi Nadarajan, Director
Automobile Association of Malaysia Mr. Ahmed Ismail Amin, Committee Member

 

Consumer representation on international and regional technical committees of priority interest for consumers:

Child-related products (child restraints, child resistant packaging, children's furniture)
ISO/TC 22, Road vehicles Mr. Ahmed Ismail Amin, Automobile Association of Malaysia
ISO/TC 122, Packaging Ms. Hatijah Hashim, Consumer Association of Penang
ISO/TC 136, Furniture Mr. Joseph Raj Anthony, Consumer Association of Penang
Personal security (including building security)
ISO/TC 136, Furniture Mr. Joseph Raj Anthony, Consumer Association of Penang
Product safety (especially domestic appliances and water safety, protection against drowning)
IEC/TC 61, Safety of household and similar electrical appliances Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
ISO/TC 181, Safety of toys Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
ISO/TC 243, Project Committee: Consumer product safety Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
Food safety
ISO/TC 34, Food products Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
Services (general aspects, tourism, water supply and wastewater disposal)
ISO/TC 224, Service activities relating to drinking water supply systems and wastewater systems - Quality criteria of the service and performance indicators Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
ISO/TC 228, Tourism and related services Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
Accessibility issues (elderly and persons with disabilities)
ISO/TC 122, Packaging Ms. Hatijah Hashim, Consumer Association of Penang
ISO/TC 159, Ergonomics Mr. Joseph Raj Anthony, Consumer Association of Penang
Environmental issues (EMS, energy efficiency, alternative energy sources, climate change)
ISO/TC 207, Environmental management Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
Customer satisfaction and global market (protection of personal data, e-commerce, management systems)
ISO/TC 176/SC 3, Supporting technologies Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
ISO/TC 240, Project Committee: Product recall Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
Social responsibility
ISO Working Group on Social Responsibility Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
Image safety
ISO/TC 159/SC 4, Ergonomics of human-system interaction Mr. Joseph Raj Anthony, Consumer Association of Penang
Safety of household appliances
IEC/TC 61, Safety of household and similar electrical appliances Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users

 

National technical committees or mirror committees for ISO or IEC TCs:

Committee Representative(s)
ISC L, Road Vehicles Mr. Ahmed Ismail Amin, Automobile Association of Malaysia
TC/K/2, Packaging Ms. Hatijah Hashim, Consumer Association of Penang
TC/F/5, Furniture Mr. Joseph Raj Anthony, Consumer Association of Penang
TC/S/5, Safety of Household and Similar Electrical Appliances Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
TC/B/17, Safety of Toys Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
TC/O/9, Consumer Product Safety Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
ISC A, Food Products Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
TC/D/20, Services activities relating to drinking water supply and sewerage Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
TC/T/1, Tourism and related services Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
TC/W/3, Ergonomics Mr. Joseph Raj Anthony, Consumer Association of Penang
ISC Z, Environmental management Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
TC/Y/3, Supporting Technologies Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
TC/O/9, Product Recall Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
National Mirror Committee on Social Responsibility Ms. Ratna Devi Nadarajan, Malaysian Association of Standards Users
TC/W/3, Ergonomics of Human System Interaction Mr. Joseph Raj Anthony, Consumer Association of Penang

 

Tools to support consumer participation in policy and technical work:

  • Financial support
  • Training
  • Education materials
  • Logistical support

 

Information on consumer-oriented standards, legislation and related issues:

  • Web sites
    Malaysian Association of Standards Users (link)
    Ministry of Domestic Trade and Consumer Affairs (MDTCA) (link)