AENOR / Spain

Contact person

Mr. Javier García Díaz
Contact details (login required)

 

Consumer representation on policy and governance committees:

Committee Representative(s)
General Assembly ASGECO - Asociación General de Consumidores
Management Board ASGECO - Asociación General de Consumidores

 

Consumer representation on international and regional technical committees of priority interest for consumers:

 

National technical committees or mirror committees for ISO or IEC TCs:

Committee Representative(s)
AEN/CTN 49 Packaging: Horizontal aspects and environmental management ASGECO - Asociación General de Consumidores
AEN/CTN 53 Plastics and rubber ASGECO - Asociación General de Consumidores
AEN/CTN 93 Consumers INC - Instituto Nacional del Consumo
AEN/CTN 108 Physical security, Security locks and cash-degradation systems ASGECO - Asociación General de Consumidores
AEN/CTN 167 Catering services ASGECO - Asociación General de Consumidores
AEN/CTN 167 Catering services, restaurant ASGECO - Asociación General de Consumidores
AEN/CTN 179/GT 1 Quality & safety-Healthcare services, dentistry/ Stomology OCU - Organización de Consumidores y Usuarios
AEN/CTN 182 Hotels and tourist apartments ASGECO & OCU
AEN/CTN 183 Rural accommodation ASGECO & OCU
AEN/CTN 184 Camping sites and holiday resorts ASGECO & OCU
AEN/CTN 185 Timesharing services ASGECO & OCU
AEN/CTN 186 Spas ASGECO & OCU
AEN/CTN 188 Leisure and active tourism services ASGECO & OCU
AEN/CTN 189 Tourism trading services ASGECO & OCU
AEN/GET 8 Language study providers ASGECO - Asociación General de Consumidores
AEN/GET 14 Customer contact centres ASGECO & OCU

 

Tools to support consumer participation in policy and technical work:

  • Financial support
  • Training
  • Education materials

All the above issues are provided by AENOR to all type of stakeholders and not exclusively to consumer representatives.