• Introduction
• Workshop program [PDF, 2.9MB]
• Presentations
• Questions and answers
• Session 1: Presentations from the governments/regulators, first part
• Session 1: Presentations from the governments/regulators, second part
• Session 2: Accreditation and certification credibility and eversight process
• Session 3: Consumer's and industries' sectors
• General questions by email
• Conclusions from the workshop

Conclusions from the workshop:

The ISO/CASCO workshop on market surveillance was well attended. As it was held the day before the ISO/CASCO plenary meeting, it has facilitated the participation of the delegates. The significant number of attendees at the ISO/CASCO workshop (more than 110 participants registered) demonstrated that market surveillance is a topical subject.

The workshop was organized into three sessions which addressed respectively: regulators/ governmental bodies, conformity assessment activities and lastly consumers and industry. The sectors and stakeholders represented by the panellists were very diverse (regulators, regional and international organizations, industry sector organizations, consumers organization, federations of accreditation and certification bodies).

The aims of the workshop were to:

• Identify good market surveillance practices at the national level.
• Raise awareness and capacity to use the CASCO toolbox in market surveillance activities.
• Investigate market surveillance activities related to the oversight
processes for conformity assessment activities.
• Identify actions when a product does not comply.

The diversity of the panel was welcomed by the Secretary General of ISO Mr. Alan Bryden, and the Chair of ISO/CASCO Mr. Olivier Peyrat. There were representatives from governments, international organizations, industries and consumers.

The sessions were organized for the presentations to be brief and very informative in order to have dynamic and fruitful round table discussions. Each session was followed by a open discussion where questions from the floor and questions received offline were asked to the panellists.

The conclusions of the workshop were the following:
CASCO will develop an action plan to investigate further the some or all of the following, in line with the ISO strategy:

• How to facilitate rapid sharing of information on market surveillance between countries.
• Possible future ISO publications on best practice in market surveillance.
• Opportunities and need for market surveillance in the service sectors.
• Promotion of existing ISO standards relevant to market surveillance.

©ISO 2008-11