Tourism
Tourism services
Deciding on a holiday destination is not always as easy as it seems, but once done, holiday-makers want to be sure that their expectations are fulfilled.
In order to help them make informed choices, ISO has standardized terminology and specifications across the industry with ISO 18513:2003, Tourism services - Hotels and other types of tourism accommodation -- Terminology, so that the process becomes more transparent and holidays match their sales description.
Traffic and travel information
Whether for holidays or business trip, travelers are increasingly making use of information technology systems to plan their trip, such as evaluating travel times, distances and cost.
Among the potential benefits of ISO/TS 14823:2008, Traffic and travel information – Messages via media independent stationary dissemination systems – Graphic data dictionary for pre-trip and in-trip information dissemination systems, are improving the environment, including air quality and noise abatement, and saving travel time and cost and as well as making travel time more productive for business travellers and more agreeable for all travellers. It can also facilitate the use of alternate or multiple travel modes, improving travel times and helping to load-level the transportation system.
The main part of the standard explains the concepts of graphic data information service to the users who need traffic and traveller information service, and presents an overview of the user service. Information elements contained in messages provided by pre-trip and in-trip information services can be broadly divided into these types:
- Traffic sign information: danger warning, regulatory, informative
- Public facilities information
- Ambient/road condition information.
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