Education
E-learning, training and education
ISO and the International Electrotechnical Commission have published ISO/IEC 19796, Information technology – Learning, education and training – Quality management, assurance and metrics – Part 1: General approach, a standard providing an overall framework to harmonize approaches in all provider and user organizations of e-learning.
The standard makes it easy to compare and evaluate the quality of different e-learning programmes by providing a check-list including, e-learning application scenarios, such as content and tool creation, service provision, learning and education, monitoring and evaluation, and lifecycle stages – from continuous needs analysis to ongoing optimization.
ISO/IEC 19796 - Part 2: Quality model, Part 3: Reference methods and metrics and Part 4: Best practice and implementation guide are expected to be developed in the next two years.
Quality management for the Education sector
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