The Operational Safety Audit of IATA (IOSA) of IATA, the International Air Transport Association, consists of standards against which the operational, management and control systems on an airline are assessed. This study examines the driving forces for the elaboration of the program and its standards development process. It then analyses the economic, business, and social impact of the development and issue of the IOSA standards, with a focus on the linkages between standardization and business development.
Airlines, Business Impact, Economic Impact, IOSA, Social Impact, Standards Development
|Authors||David Hodgkinson (The University of Western Australia, Perth, Australia)|
|Publisher:||IEC, Geneva, Switzerland|
|First published / Last update:||2006|