ICS 03.080.99 - Other services http://www.iso.org ISO standards and projects ISO - International Organization for Standardization 240 http://www.iso.org/iso/logo_iso.gif http://www.iso.org ICS 03.080.99 - Other services ISO/IEC DTR 20000-10.2 - Information technology -- Service management -- Part 10: Concepts and terminology This document reached stage 40.60 on 2013-05-15 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Standards under development ISO/IEC DTR 20000-5 - Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1 This document reached stage 40.60 on 2013-05-15 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Standards under development ISO/IEC CD 20000-4 - Information technology -- Service management -- Part 4: Process reference model This document reached stage 30.60 on 2012-11-24 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 03.080.99; 35.020 Standards under development ISO/IEC PDTR 20000-11 - Information technology -- Service management -- Part 11: Guidance on the relationship between ISO/IEC 20000-1:2011 and related frameworks: ITIL® This document reached stage 30.60 on 2012-11-01 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 03.080.99; 35.020 Standards under development ISO/IEC 27013:2012 - Information technology -- Security techniques -- Guidance on the integrated implementation of ISO/IEC 27001 and ISO/IEC 20000-1 This document reached stage 60.60 on 2012-10-15 , TC/SC: ISO/IEC JTC 1/SC 27, ICS: 03.080.99; 35.020; 35.040 Published standards ISO/IEC TR 20000-3:2009 - Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 This document reached stage 95.99 on 2012-08-14 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Withdrawn standards ISO/IEC 20000-3:2012 - Information technology -- Service management -- Part 3: Guidance on scope definition and applicability of ISO/IEC 20000-1 This document reached stage 60.60 on 2012-08-14 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Published standards ISO/IEC 20000-2:2005 - Information technology -- Service management -- Part 2: Code of practice This document reached stage 95.99 on 2012-02-14 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Withdrawn standards ISO/IEC 20000-2:2012 - Information technology -- Service management -- Part 2: Guidance on the application of service management systems This document reached stage 60.60 on 2012-02-14 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Published standards ISO/IEC TR 20000-4:2010 - Information technology -- Service management -- Part 4: Process reference model This document reached stage 90.92 on 2012-01-24 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Published standards ISO/IEC TR 20000-5:2010 - Information technology -- Service management -- Part 5: Exemplar implementation plan for ISO/IEC 20000-1 This document reached stage 90.92 on 2011-08-19 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Published standards ISO/IEC 20000-1:2011 - Information technology -- Service management -- Part 1: Service management system requirements This document reached stage 60.60 on 2011-04-12 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Published standards ISO/IEC 20000-1:2005 - Information technology -- Service management -- Part 1: Specification This document reached stage 95.99 on 2011-04-12 , TC/SC: ISO/IEC JTC 1/SC 7, ICS: 35.020; 03.080.99 Withdrawn standards