Free online tutorial on new ISO/IEC 17021 – the benchmark for management system certification

A free tutorial on the improved second edition of ISO/IEC 17021 published on 1 February 2011, the International Standard that sets new requirements for the auditing of management systems and for auditor competence is available below.

The purpose of ISO/IEC 17021:2011 is to increase the value of management system certification to public and private sector organizations worldwide. The online tutorial on the standard has been made available by the ISO Committee on conformity assessment, (ISO/CASCO). It was developed by Randy Dougherty and Alister Dalrymple, the two leaders of the working group responsible for the standard.

The tutorial (available in English, French and Spanish), consists of three PowerPoint presentations, including notes:

The tutorial explains the differences to the first edition, published in 2006, and the new requirements. The explanations are displayed in the speakers note of each slide.