Consumers
.ISO and the consumer
A brief explanation of why and how ISO solicits consumers' views in its standardization work, the favourable impact that consumer involvement has had on ISO's activities, the benefits consumers stand to gain from the standardization process and how they help ISO look towards the future.
| Publication / e-product | Lang | Format | ISBN | Add to basket |
|---|---|---|---|---|
|
ISO and the consumer Year of publication: 2005 |
English | Paper | 92-67-10407-1 | free* |
| French | Paper | 92-67-20407-6 | free* | |
| * shipping costs will be charged | ||||
The consumer and standards - Guidance and principles for consumer participation in standards development
This brochure outlines the meaning and essential elements of consumer participation, including an overview of standards development procedures, as well as the history of consumer participation in standards work. Criteria for setting consumer priorities are provided together with the priority areas selected by COPOLCO. Relevant ISO/IEC guides, International Standards, and other publications are also referenced in this brochure.
| Publication / e-product | Lang | Format | ISBN | Add to basket |
|---|---|---|---|---|
|
The consumer and standards Year of publication: 2003 Edition: 1 |
English | Paper | 92-67-10374-1 | free* |
| * shipping costs will be charged | ||||
Your voice matters - Why consumers need to participate in standards- making... and how to get involved
Provides a good basic introduction to how standards at all levels can improve from consumers' input in their development, and why it is so important for consumers to participate actively in the standards-making process. This brochure describes the role of consumer representatives in ISO workand lists the particular benefits (fitness for purpose, safety features,environmental protection, etc.) to standards of consumer participation. It contains useful information and actual examples where consumers' participation have favourably influenced standards for products.
| Publication / e-product | Lang | Format | ISBN | Add to basket |
|---|---|---|---|---|
|
Your voice matters Year of publication: 2003 Edition: 1 |
English | Paper | 92-67-10384-9 | free* |
| French | Paper | 92-67-20384-3 | free* | |
| * shipping costs will be charged | ||||
Addressing the needs of older persons and people with disabilities in standardization work
Information on the policy statement developed by the ISO Committee on Consumer Policy (COPOLCO) and approved by the ISO and IEC Councils.
| Publication / e-product | Lang | Format | ISBN | Add to basket |
|---|---|---|---|---|
|
ISO/IEC policy - Disabled Year of publication: 2000 |
French | Paper | free* | |
| English | Paper | free* | ||
| * shipping costs will be charged | ||||
How ISO/IEC Guides add value to international standards
This brochure gives an overview of joint guides that are of wide general interest. Although primarily developed to help standards writers take into account the needs of stakeholders such as consumers, the guides contain useful information for people not involved in standards work, such as designers, product manufacturers, service providers, retail chains, testing laboratories, regulators and associations representing the interests of consumers, the disabled, children and senior citizens, in addition to environmentalists, academics and their students.
| Publication / e-product | Lang | Format | ISBN | Add to basket |
|---|---|---|---|---|
|
How ISO/IEC Guides add value to IS Year of publication: 2007 Edition: 1 |
English | Paper | 978-92-67-01165-3 | free* |
| * shipping costs will be charged | ||||