ISO Management Systems
March - April 2004

Conflicts of interest

Special Report

Conflicts of interest

• Add to basket

 

Knowledge Management Managing knowledge for achieving competitive edge

KM – knowledge management – a new fad? Or has it become imperative to recognize knowledge as a strategic resource of the organization that needs to be managed as the driving force of its sustainability and growth? And what are the links with quality management?

• Spain’s new Research + Development + Innovation standard.

• Managing knowledge as a strategic business asset.

Viewpoint

IMS Interviews ISO’s CEO on transition and future developments

by Alan Bryden, ISO's Secretary General

ISO Management Systems: Do you know what percentage of users has made the transition to ISO 9001:2000?

Editorial

A noble enterprise

It drives my wife crazy. It’s only with great reluctance that I will ask a sales assistant for help if I have a problem when shopping, or stop to ask directions if I get lost when driving. It even annoys me, but it’s a well-anchored reluctance – in fact, it goes back to the Stone Age...

ISO Insider

New standards addresses conflicts of interest in management system certification

A new ISO/IEC standard currently being developed aims to help management system certification bodies avoid conflicts of interest, as well as requiring them to implement ISO 9001:2000 quality systems within their own organizations.

ISO 9001:2000 guidelines for education sector.

Debate

Transition towards the future

International

• ISO 14001 helps solve water supply problems in Germany-funded Azerbaijan project
• NGO specialized in aid to landmine victims finds benefits in ISO 9001:2000